Little things in the middle of a big thing – Part 2

In the middle of the renovation and other work and the plumbing problem the front house telly decided to take on a mind of its own.  It turned on, pulled up various menus, went to standby, then turned on again.  At times did other weird things.  It refused to turn off.  We did not think this was a simple problem, it was obviously electronic, something like a motherboard and it clearly needed replacing.

When we first retired and moved to Turkey we were very cautious about money, kept records of everything, were trying to work out what we could afford or not.  To be honest we worried too much, were mean with ourselves, but back then we simply did not know how far a vastly reduced income would go.  Electronics are particularly expensive.  This is when we bought the TV in question.

There are a few discount electronics outlets, places like Bimeks and Teknosa.  They sell IPads, cool kit, and more.  They also sell seriously cheap stuff made in China, PRK and so on, and discontinued models from LG, Sony, and the rest (which represent very good value).  None of these outlets have branches in our town – we have to go to Izmir or to Aydin to take advantage of what they offer.  Also, whilst the goods do come with a guarantee, we doubt if they would come to our house to fix any problems.   The telly in question was a really cheap flat screen one from PRK.  It lasted more than two years (well beyond the guarantee period) and survived the power chaos a year ago which destroyed all manner of goods up and down the street.   So it really didn’t do so badly.

The situation was, however, that we had a TV that needed replacing.  An expense we did not really want, but now we are far clearer about how far the money goes.  With all the work going on we were not in a position to head to Izmir to hit the outlets, and locally we can get TV’s from Beko, Vestel, Arçelik all of which are perfectly good, and come with a guarantee that can be called upon locally.  So we took a short trip into town, browsed what was available and came back with a new TV.  We were told not to unpack it, that people would call to do montaj (set up in this case).   Setting it up yourself is easy, but invalidates your guarantee.  Our understanding was that they would come early in the afternoon.

By 16:30 we had not seen them.  So Hilary phoned the shop who gave her another number for Servis.  She phoned that number, explained the situation and was promised that Servis would be round to do montaj in half an hour. Very confidence boosting for her ability to communicate in Turkish!   About an hour later the TV was all set up and the guarantee papers signed and correct.  We know that if anything goes wrong within the guarantee period, we can call Servis who will come to our house.  If anything goes wrong after the guarantee period we can call Servis who will come to our house and charge us a reasonable fee for the privilege.

So tonight it was back to watching Torchwood.

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4 responses to “Little things in the middle of a big thing – Part 2

  1. I’m very impressed with Hilary’s English/Turkish Facebook posts.

    • Thanks. We are making quite a few friends who do not speak English. Hilary’s written Turkish is probably better than her speaking or listening skills, which is why getting stuff done on the phone is a major confidence booster. All the classes we have ever taken emphasise the written Turkish over the conversational.

  2. our regular dealer locally doesn’t date the guarantee, that way, should anything go wrong he can put an appropriate date and send us round to the service chaps. He also keeps a drawer full of till receipts for the same purpose – Burası Türkiye!

    • This reveals one of the disadvantages of the electronic age. Our montaj men came round with a machine (like the one the water meter and electric meter men use), scanned in our barcode and printed out our guarantee… The date stamp is almost certainly encoded in the document.

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